About EION Wireless
EION Wireless, a division of EION Inc. is a privately owned Canadian company headquartered in Ottawa, Canada, with Global Customer Support Operations in India, and multiple regional sales offices around the globe. Since being founded in 2001, EION Wireless has been recognized multiple times as one of the fifty fastest growing wireless companies by Deloitte and Touche. To support its diverse global customer base, EION Wireless works with more than 165 channel partners worldwide to support some of the largest 4G deployments in the world.
Contribution
Designed and implemented high-impact, user – centered EION and EION Wireless websites that conveyed company brand, value proposition, and industry-leading functionality.
Increased customer satisfaction of EION products by introducing on-line RMA process, shopping cart for WiMAX training.
Established use of A/B split testing, driving response-rate gains by 20% on banner ads and landing pages.
Utilized Google Analytics and SEO techniques, capturing and tracking multi-channel campaigns from lead to close with Salesforce CRM.
Created marketing strategy for EION Wireless products including collateral, web performance,
and flash advertisements. Led customer email campaigns.
Increased customer satisfaction of EION products by introducing Partners’ Portal for more than 165 channel partners worldwide.